Terms of service

Terms of Service

Last Updated: September 15, 2026

Welcome to Simply Sweetgrass. By accessing or using our website and purchasing products from our store, you agree to be bound by these Terms of Service and our other applicable store policies.

1. General

Simply Sweetgrass operates this online store and website. Throughout the site, the terms "we," "us," and "our" refer to Simply Sweetgrass.

By using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

2. Eligibility

By using this website or placing an order, you represent that you are legally able to enter into a binding agreement under applicable law.

3. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, pricing, sizing, and availability.

However, colors may appear differently depending on your device or screen settings. Product measurements, packaging, materials, and other details may vary slightly from the information displayed online.

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

4. Pricing and Orders

All prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies.

Simply Sweetgrass reserves the right to refuse, limit, or cancel an order when necessary, including when an item is unavailable, incorrectly priced, or when we reasonably believe an order may be fraudulent or unauthorized.

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

5. Payment

Payments are processed through the payment methods made available at checkout.

By providing payment information, you represent that you are authorized to use the payment method associated with the order.

6. Shipping and Delivery

Shipping times are estimates and are not guaranteed delivery dates.

Simply Sweetgrass works with third-party suppliers and fulfillment providers, which may include Trendsi and Printify. Products may be shipped separately and may arrive at different times.

Please review our Shipping Policy for additional information regarding processing times, tracking, delays, lost packages, and damaged shipments.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must contact Simply Sweetgrass before sending an item back. Do not send returns directly to a supplier or fulfillment center unless return instructions have been provided by Simply Sweetgrass.

8. Third-Party Suppliers and Services

We may use third-party companies to provide product sourcing, fulfillment, payment processing, shipping, and other services necessary to operate our store.

Third-party suppliers may fulfill and ship products directly to customers.

We are not responsible for circumstances outside our reasonable control involving third-party providers, including carrier delays, fulfillment delays, or temporary service interruptions.

9. Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the website or its operation.

You may not attempt to gain unauthorized access to our website, accounts, systems, or data.

10. Intellectual Property

All content created or provided by Simply Sweetgrass, including logos, branding, text, graphics, photographs, designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, or use our content for commercial purposes without prior written permission.

Certain product images, descriptions, or other materials may be provided by third-party suppliers and may be subject to their respective rights.

11. Third-Party Links

Our website may contain links to third-party websites or services.

These websites are operated independently from Simply Sweetgrass. We are not responsible for the content, policies, availability, or practices of third-party websites.

12. Disclaimer

Our website and products are provided to the extent permitted by applicable law.

We make no guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms of Service is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Simply Sweetgrass will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of products.

This limitation does not apply where liability cannot legally be limited or excluded.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Simply Sweetgrass from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms of Service or misuse of our website.

15. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time.

Changes become effective when posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

16. Governing Law

These Terms of Service are governed by the applicable laws of the jurisdiction in which Simply Sweetgrass operates, without regard to conflict-of-law principles.